Mart Help
Learn how to list items, find deals, and stay safe on Mart.
- How to create a listing
- Safety tips for buyers and sellers
- Contact support for help
User Guide
How Mart Works
Everything you need to know — right here.
1 Getting Started
List and discover second-hand goods, handmade items, and local products. Connect with sellers directly through Mart.
- 1. Create a Khansland account (free) or log in with your existing account.
- 2. Visit Mart from the homepage or navigate directly.
- 3. Explore the features and start using the platform.
2 Listing Items
Create a listing with photos, description, price, and condition. Your listing goes live immediately.
- Add up to 5 photos per listing.
- Set a fair price and describe the item honestly.
- Manage your active listings from your seller dashboard.
3 Buying Items
Browse items by category, contact sellers directly, and arrange pickup or delivery.
- Use the contact seller button to message directly.
- Always inspect items before making payment.
- Report suspicious listings to keep the marketplace safe.
4 Troubleshooting
Page is not loading or showing errors
Try refreshing the page. If the issue persists, clear your browser cache or try a different browser. Contact support if the problem continues.
I cannot log in to my account
Make sure you are using the correct email and password. Try resetting your password. If you registered with a phone number, use that instead.
I want to delete my account
Go to your main Khansland profile settings. Deleting your Khansland account removes all data across all platforms.
5 Frequently Asked Questions
Is Mart free to use?
Yes, creating an account and basic features are free. Some premium features may require payment.
How do I contact support?
Use the Contact Support button below or email us at hello@khansland.com.bd. We reply within 24 hours.
Is my data safe?
Yes, we take data security seriously. Your information is stored securely and never shared with unauthorized third parties.
Can I use Mart on mobile?
Yes, all Khansland platforms are fully responsive and work on any device — phone, tablet, or desktop.
Still need help?
Our team speaks Bangla and English. We usually reply within 24 hours.